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Our mobile apps require a compatible smartphone model and operating system. Let's make sure your device is compatible.
Our system generally supports the latest two major iOS versions for Apple devices and the latest three major Android versions. While your phone may be compatible with the Tandem system at the start of your warranty period, compatibility is not guaranteed for the entire duration. As mobile operating systems evolve, you may need to upgrade your phone to maintain compatibility with our system.
Each smartphone device is individually tested to ensure a consistent and secure connection with our pump. Smartphones that do not pass our qualification tests are marked as incompatible
Important: If you use any other apps to manage your therapy, it is important to check the compatibility status with the respective app developers, before updating your smartphone’s operating system.
Compatible
Your device is compatible with the Tandem Mobi mobile app, which can fully control the Tandem Mobi insulin pump. You have the ability to perform all pump functions from the convenience of your phone.
Not Compatible
Your device is not compatible with Tandem Mobi. While we do not expect to offer device compatibility beyond select Apple configurations in 2024, we are working to expand support in the future.
Compatible
Your device is compatible with all features of the Tandem t:slim mobile app. You have the ability to mobile bolus,* view t:slim X2 insulin pump data,† receive alerts as push notifications,‡ and wirelessly upload data.§
Partially Compatible
Your device is not compatible with the mobile bolus feature* on the Tandem t:slim mobile app, but you can view pump data,† receive alerts as push notifications,‡ and wirelessly upload data via the app.§
Not Compatible
Your device is not compatible with the Tandem t:slim mobile app. Please visit the link below to view a list of supported devices. We are continually evaluating and working to expand device support.
New to our mobile apps? Follow these instructions to pair the mobile app to your Tandem Diabetes Care pump.
Learn more about current device compatibility and how to get the most out of your Tandem Diabetes Care pump.
Follow our social media channels to get the latest updates on device compatibility and find inspiration for living with diabetes.