Hashtag! You're it: Spreading Tandem love on social media

To all of our friends in the social-verse,

We use our social media platforms to connect with our friends and strengthen the Tandem Diabetes Care family bond, while also providing more information about Tandem.

We love to see you spreading the word about how our products and services have improved your life. We want to empower the #T1D community by hearing your stories — and we continue to be inspired by the creative ways you show off your t:slim X2 insulin pump.

However, we do have some standards and guidelines that must be followed.

Below are some ways that you can engage Tandem in your social media content. Take your authentic voice and run with it. You do you.

We look forward to following your journey and appreciate you wanting to get more involved with the Tandem family. Happy scrolling!

Tip 1: Tag Us!

If you’re featuring your t:slim X2 pump, make sure to tag us @tandemdiabetes.

Tip 2: Features Galore

What do you love most about your pump? Show off your favorite features.

Tip 3: Share Your Daily Victories

Love your line? Share your wins with your followers.

Tip 4: #Hashtags

Use hashtags aplenty:

#tandemdiabetes is our company hashtag
#tslimx2 is for your insulin pump
#tsliminthewild is for when you’re out and want to show off your pump
#basalIQ is for Basal-IQ technology
#controlIQ is for Control-IQ technology

Tip 5: Updated, Not Outdated

Excited about a Tandem software update? Let your people know.

Tip 6: Bring Some Life To Your Photos

Add some personality and flair to your post with an animated GIF sticker (search Tandem Diabetes when creating an Instagram story).

Tip 7: Let Us Know How We're Doing

Use your voice and write a review on Facebook Reviews or Yelp. Conversely, if you’re not happy with something, we want to know how we can make things better.

So, how can we connect on social? While you can definitely tag us on your posts, it takes a bit more for us to feature you in one of ours. So it's not always possible for us to feature the content we love.

If we do reach out to you about using your amazing content, you'll need to sign media and HIPAA releases, anyone in your photos will need to sign a media release, and the content must go through internal Tandem approval.

We love connecting with our Tandem family and can’t wait to see how you put these tips to good use. See you on social!

From time to time, we may pass along suggestions, tips, or information about other Tandem insulin pump user experiences or approaches to the management of diabetes. Please note, however, individual symptoms, situations, circumstances, and results may vary. Please consult your physician or qualified healthcare provider regarding your condition and appropriate medical treatment. Please read the Important Safety Information before using a Tandem Diabetes Care product.

Responsible Use of Basal-IQ and Control-IQ Technologies
Systems like the t:slim X2 insulin pump with Basal-IQ technology and the t:slim X2 insulin pump with Control-IQ technology are not substitutes for active diabetes management. For example, users still must bolus for meals. Basal-IQ technology is designed to predict and help prevent lows, but it cannot prevent all lows and Basal-IQ technology does not predict high glucose events. Control-IQ technology is designed to predict and help prevent low and high glucose events, but it cannot prevent all highs and lows, and Control-IQ requires that users accurately input information, such as meals and periods of sleep or exercise. The Basal-IQ and Control-IQ features rely on continuous CGM readings and will not be able to predict glucose levels and adjust insulin dosing if your CGM is not working properly or is unable to communicate with your pump. Be sure to always use your pump, cartridges, CGM, and infusion sets as instructed and check them regularly to make sure they are working properly. Always pay attention to your symptoms, actively monitor your glucose levels, and treat according to your healthcare provider’s recommendations.