Avoid exposure of your t:flex Pump to temperatures below 40°F (5°C) or above 99°F (37°C), as insulin can freeze at low temperatures or degrade at high temperatures. Do not steam, sterilize, or autoclave your t:flex Pump at any time.
Very powerful electromagnets are sometimes used on “free-fall” or thrill rides. Remove your t:flex Pump and do not take it on these types of rides. Also, you should disconnect the infusion set from your body while on high-speed/high-gravity roller coasters.
Disconnect the infusion set from your body before flying in an aircraft without cabin pressurization or in planes used for aerobatics or combat simulation (pressurized or not).
Your t:flex Pump and related supplies include small parts (such as pieces of the infusion set, rubber USB port cover, and cartridge components) that could pose a choking hazard for small children. Ensure that any small parts are kept away from small children.
Your pump uses parts (such as the USB cable and the infusion set tubing) that could pose a strangulation or asphyxiation hazard. Arrange cables and tubing to minimize the risk of strangulation or asphyxiation. Ensure that these parts are stored in a secure place when not in use.
DO NOT USE IN THE PRESENCE OF FLAMMABLE ANESTHETICS OR EXPLOSIVE GASES. The risk of ignition of flammable anesthetics and explosive gases by the pump is remote. While this risk is remote, it is not recommended to operate a Tandem insulin pump in the presence of flammable anesthetics or explosive gases. If you have questions, contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901.
The t:flex Insulin Pump is watertight to a depth of 3 feet for up to 30 minutes (IPX7 rating). If your t:flex Pump has been submerged, check your pump for any signs of fluid entry. If there are signs of fluid entry, disconnect the set from your body, and contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901.
Your pump should not be exposed to X-ray screening used for carry-on and checked luggage. Newer full body scanners used in airport security screening are also a form of X-ray and your pump should not be exposed to them. Notify the Transportation Security Administration (TSA) Agent that your pump cannot be exposed to X-ray screening and request alternate means of screening other than X-ray.
Your pump has been designed to withstand common electromagnetic interference including airport metal detectors.
For further information, contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901.
/!\ ADDITIONAL PRECAUTIONS
Your t:flex Pump is a sealed device that should be opened and repaired only by the manufacturer. If your t:flex Pump seal is broken, the warranty is voided and the pump is no longer watertight.
Replace the cartridge every 48 hours if using Humalog; every 72 hours if using NovoLog.
Always follow proper aseptic (clean) technique when handling your pump, filling syringe/needle, cartridge, and infusion set.
- Wash your hands with anti-bacterial soap before handling.<
- Use only sterile, unopened products, such as needles, cartridges, and infusion sets.
- Thoroughly clean the insertion site on your body.
Always remove all air bubbles when drawing insulin into the filling syringe. Always hold the pump with the white fill port pointed up when filling the cartridge. Always ensure that there are no air bubbles in the tubing when filling.
Avoid changing your infusion set before bedtime or if you will not be able to test your blood glucose 1-2 hours after the new infusion set is placed.
Before bedtime, always check that your cartridge has enough insulin to last through the night.
Unless otherwise directed by your healthcare provider, do not use the vibrate feature during sleep. Having the volume for alerts and alarms set to high will help ensure that you don’t miss an alert or alarm.
Conduct regular checks of your t:flex Pump and infusion set, particularly:
- Check that your Luer-lock connection between the cartridge tubing and the infusion set tubing is tight and secure.
- Check your infusion site for proper placement and leaks. Improperly placed sites or leaks around the infusion site can result in under-infusion.
- Check your infusion set tubing for any damage, leaks, or kinks while using your t:flex Pump. Damaged, leaking, or kinked tubing may restrict or stop insulin delivery and result in under-infusion.
- Check your t:flex Pump’s personal settings to ensure they are correct.
- Check your t:flex Pump’s audible tones and vibration to ensure they are easily detectable.
- Regularly check your t:flex Pump screen for potential failure conditions that may display.
If you damage or drop your t:flex Pump, ensure that it is still working properly. If you are unsure about potential damage, disconnect the infusion set from your body and contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901.
It is very important to set the current time and date accurately to ensure safe insulin delivery. When editing time, always check that the AM/PM setting is accurate. AM is to be used from midnight until 11:59 AM. PM is to be used from noon until 11:59 PM.
When you are connected to your pump and to a charging source, take caution when moving further than the length of the USB cable. Failure to do so may result in the cannula becoming dislodged at the infusion site. For this reason it is recommended not to charge the pump while sleeping.
Your insulin needs may change in response to lifestyle changes such weight gain or loss, and starting or stopping exercise. Consult your healthcare provider for help with adjusting your basal rate(s) and other settings.
When you first use the Quick Bolus feature, you should always look at the screen to confirm correct programming until you are comfortable with this feature.
Interference with your t:flex Pump’s electronics by cell phones can occur if worn in close proximity. It is recommended that your pump and cell phone be worn at least 6.4 inches apart.
Always check with your healthcare provider for specific guidelines if you want or need to disconnect from the pump for any reason. Depending on the length of time and reason you are disconnecting, you may need to replace missed basal and/or bolus insulin. Check your blood glucose before disconnecting from the pump and again when you reconnect, and treat high blood glucose (BG) levels as recommended by your healthcare provider.
If you receive a warranty replacement pump from Tandem, ensure that your personal settings are programmed before using the pump.
Always dispose of used cartridges, syringes, needles, and infusion sets following your community’s regulations. Wash your hands thoroughly after handling any insulin-holding device
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