Our mobile apps require a compatible smartphone model and operating system. Before you get started, let's make sure your device is compatible.
Important: If you use any other apps to manage your therapy, it is important to check the compatibility status with the respective app developers, before updating your smartphone’s operating system.
Note: To find the operating system on your Apple device, go to iOS Settings, General, and then About. For an Android device, go to OS Settings, About Phone, and then Software Information.
Compatible
Your device is compatible with the Tandem Mobi mobile app, which can fully control the Tandem Mobi insulin pump. You have the ability to perform all pump functions from the convenience of your phone.
Not Compatible
Your device is not compatible with Tandem Mobi. While we do not expect to offer device compatibility beyond select Apple configurations in 2024, we are working to expand support in the future.
Compatible
Your device is compatible with all features of the t:connect mobile app. You have the ability to mobile bolus,* view t:slim X2 insulin pump data,† receive alerts as push notifications,‡ and wirelessly upload data.§
Partially Compatible
Your device is not compatible with the mobile bolus feature* on the t:connect mobile app, but you can view pump data,† receive alerts as push notifications,‡ and wirelessly upload data via the app.§
Not Compatible
Your device is not compatible with the t:connect mobile app. Please visit the link below to view a list of supported devices. We are continually evaluating and working to expand device support.
New to our mobile apps? Follow these instructions to pair the mobile app to your Tandem Diabetes Care pump.
Learn more about current device compatibility and how to get the most out of your Tandem Diabetes Care pump.
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