The Dexcom G6 continuous glucose monitoring (CGM) sensor has a mandatory shutoff after 10 days, and it cannot be used beyond this period. You can check how much time remains on your sensor session using your t:slim X2 insulin pump or t:connect mobile app.
t:slim X2 Insulin Pump
To find out how much time is remaining in your sensor session via your t:slim X2 insulin pump, tap on the insulin level indicator in the top right corner of the pump screen, tap the down arrow twice, and then see how many days are listed under Time Sensor Remaining.
Mobile App
To find out how much time is remaining in your sensor session via the t:connect mobile app, scroll up from the Dashboard screen and look for the Sensor Time Remaining under the Current Status section. You can also access this information, by using the following steps:
- Tap Settings from the Navigation bar
- Tap CGM and then CGM Info
- The information will be displayed under Sensor End Date
Important Note About CGM Support
Dexcom and Tandem have agreed which system issues are best handled by each company, including which company is responsible for reporting those events to the appropriate regulatory authority. To help ensure that the required reporting takes place in a timely fashion, customers may need to contact Dexcom for some issues and Tandem for others. Learn which continuous glucose monitoring (CGM) issues are specific to the sensor or the insulin pump, and which company to contact.
