Calibration is optional for the Dexcom G7 sensor and can be performed if you have symptoms that do not align with your posted CGM values.
Calibration is required for the Dexcom G6 continuous glucose monitoring (CGM) system if you did not enter a sensor code when starting the sensor session on your Tandem Diabetes Care insulin pump. It is optional at all other times.
Always refer to the user guide for important safety information and detailed step-by-step instructions on your t:slim X2 insulin pump.
Important Note About CGM Support
Dexcom and Tandem have agreed which system issues are best handled by each company, including which company is responsible for reporting those events to the appropriate regulatory authority. To help ensure that the required reporting takes place in a timely fashion, customers may need to contact Dexcom for some issues and Tandem for others. Learn which continuous glucose monitoring (CGM) issues are specific to the sensor or the insulin pump, and which company to contact.
