In order to be eligible for software updates, you must first complete the initial pump training on your Tandem Diabetes Care insulin pump.
If you see this message in your Tandem Source account, please complete your assigned training materials. If you completed the initial pump training more than two weeks ago and feel that you received this message in error, please contact ClinicalTraining@tandemdiabetes.com. We will review your request and respond to you within 1-2 business days.
