Tandem Source is a web-based platform that requires specific network configurations, browser settings, and device specifications to ensure optimal performance and functionality when uploading pump data and viewing reports. Users should adhere to the following specifications:
- A desktop computer or laptop with a compatible operating system: Windows 10 or later (PC), macOS Catalina (10.15.7) or later (Apple), or ChromeOS (Chromebook)
- A computer with a USB port to connect with supported devices
- A broadband network connection of 1.5 mbps or better
- Make sure that your firewall has exceptions to allow browser access to www.tandemdiabetes.com through ports 80 and 443
- Use the most recent version of Microsoft Edge, Google Chrome, or Safari
- JavaScript must be enabled in the browser
- Cookies must be enabled in the browser
- Pop-up blockers must be disabled for source.tandemdiabetes.com
Please visit source.tandemdiabetes.com to access the Tandem Source platform.
