Tandem Source is a web-based platform that requires specific network configurations, browser settings, and device specifications to ensure optimal performance and functionality when uploading pump data and viewing reports. Users should adhere to the following specifications:
- A desktop computer or laptop with a compatible operating system: Windows 10 or later (PC), macOS Catalina (10.15.7) or later (Apple), or ChromeOS (Chromebook)
- A computer with a USB port to connect with supported devices
- A broadband network connection of 1.5 mbps or better
- Make sure that your firewall has exceptions to allow browser access to *.tandemdiabetes.com through ports 80 and 443
- Use the most recent version of Microsoft Edge, Google Chrome, or Safari
- JavaScript must be enabled in the browser
- Cookies must be enabled in the browser
The following URLs should be accessible from your computer with pop-up blockers disabled:
- source.tandemdiabetes.com
- sso.tandemdiabetes.com
- assets.tandemdiabetes.com
- tdcservices.tandemdiabetes.com
- modules.us.tandemdiabetes.com
Please visit source.tandemdiabetes.com to access the Tandem Source platform.
