Employees
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Chelsie Coaster Reinforces Customer Focus Through Her Field Work
We have the world’s best customers, and we are very protective of them. When making business decisions, we always ask ourselves and our partners “how will this impact our customers?” Chelsie Coaster, MS, RD, CDE, is one of Tandem’s Clinical Diabetes Specialists. She has lived with diabetes for 25 years. After her diagnosis, Chelsie knew she wanted to become an educator to help positively impact the lives of families living with diabetes. Here she shares examples of how she is able to reinforce Tandem’s customer focus through her field work.
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Customer Technical Support Specialists share what it’s like to work at Tandem
Customer Technical Support Specialists at Tandem respond to and manage technical support calls and emails, helping troubleshoot issues for pump users and their families. They investigate problems on an individual basis, thoroughly document each issue, and collaborate with Tandem field representatives across the country to ensure that each patient receives a timely and satisfactory resolution. They are also customer advocates who represent the customer’s needs internally. They’re looking to grow their team.
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Jason Farnan on What Tandem is Looking For in Software
At Tandem Jason is the User Experience Design Manager and is the lead designer of our flagship product, the t:slim G4™ Insulin Pump. Working with Tandem for over 7 years, his role involves designing workflow diagrams and interactive prototypes, as well as exploring regulatory requirements and patient needs for a wide user demographic. He's looking to grow his team.
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Kerri Orr celebrates 20-years with diabetes on the trip of a lifetime
Kerri Orr, one of Tandem’s very own People Behind the Pump recently returned from a thrill-seeking journey off the coast of South Africa, where she fittingly celebrated her diaversary and 20 years of “surviving and thriving” with diabetes by going on the trip of a lifetime.
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Chris Angell, Marketing Project Manager
At Tandem, Chris manages or contributes to a variety of projects within the Marketing Department, spanning print, digital, and video production. As someone living with diabetes, he is focused on creating content that addresses the real-life needs of people with diabetes, in both our educational and promotional materials.
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From time to time, we may pass along suggestions, tips, or information about other Tandem Diabetes Care insulin pump user experiences or approaches to the management of diabetes. Please note individual symptoms, situations, circumstances, and results may vary. Please consult your physician or qualified healthcare provider regarding your condition and appropriate medical treatment. Please read the Important Safety Information before using our products.