Terms and Conditions
Participants in the t:slim X2 Insulin Pump Upgrade Program (“Program”) must be able to cover the costs of supplies for the duration of
their original pump’s existing warranty (“Program Period”), either through their current insurance plan or other standard payment
options. Purchase of supplies directly from Tandem is not required; in most cases participants can continue to purchase supplies from
their current distributor. Insurance verification, including confirmation of duration of the participant’s current pump warranty, and a
prescription will be required to start the Program. Payment plans are not available.
At the end of the Program Period, the t:slim X2 insulin pump must be returned to Tandem. Failure to return the pump within thirty (30)
days following the end of the Program Period will result in a charge for the full cash price of the pump, less the prior $999 one-time
Program terms and conditions are subject to change at any time, without notice. Limitations apply. This offer is not available for people
under 6 years of age. Offer is not valid for: any person insured or subject to reimbursement in any part by Medicaid, Medicare, Tricare, or
any other federal or state health programs (such as medical assistance programs); members of a Kaiser Permanente Health Plan; members of health plans or insurance contracts that
prohibits this Program; residents of any state where prohibited by law and persons residing outside the United States and Puerto Rico; or
where otherwise prohibited.
The Program is available only for current non-Tandem pump users who have at least six months remaining on the warranty of their
current pump. Offer not available to individuals with in-warranty pumps who are eligible for a new pump through their insurance plan.
The remaining warranty duration of participant’s existing pump will apply to the Tandem pump received through the Program. Warranty
support for the Tandem pump during the Program Period shall be in accordance with the warranty accompanying the product. This offer
will expire December 31, 2021.
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