Diabetes technology is evolving rapidly. With remote software updates, eligible users can access new features for their in-warranty Tandem Diabetes Care insulin pump eliminating the need to purchase a new device.
Software updates for the t:slim X2 insulin pump are managed through the Tandem Source platform and require physically connecting your pump to a personal desktop computer with a Tandem USB cable. These updates cannot be completed via the t:connect mobile app.
Software updates for the Tandem Mobi system are wirelessly managed through the Tandem Mobi mobile app. Your smartphone needs to be connected to reliable Internet or cellular data.
Visit our How to Update Guide for essential information on updating the software of your Tandem Diabetes Care insulin pump.
